Primary Responsibilities:Process donations on a daily basis for all POA programs and events, including Academy of Music.Prepare and mail gift acknowledgement letters in a timely and accurate manner.Maintain accurate donor information in the Tessitura database. Provide assistance to the Senior Director, Development Services and the Manager, Development Services.When required, provide assistance to other Development Department units such as Annual Fund and Events. Essential Functions:Perform all aspects of donation processing, data entry of gifts, transaction adjustments, preparing benefit information packets, acknowledgement letters, and donor tax-receipts, research and track donations and prepare and balance daily processing reports.Work closely with the various program coordinators on acknowledgements and donations for general membership, Volunteer and AOM gifts and events and assist with the acknowledgement process for all Board and major gifts (when necessary).Process and track special patron needs and requests such as memorial and honorary gifts to the Annual Fund; also process stock gifts, Corporate, Foundation, and Government gifts.Make daily bank deposits.Make contact information changes to donor accounts.Maintain files of donor information and gift processing documentation.Respond to patron inquiries received by or forward to the Development Services department.Assist with report generation for the Development department, both scheduled and ad hoc reports.Assist with training of Development department on proper use of Tessitura.
